Keep jobs moving with real-time coordination and clean handoffs. ZUFANTRA supports dispatch workflows designed to reduce missed calls, scheduling gaps, and operational friction—without sacrificing professionalism.

WHAT WE HANDLE

• Job intake, scheduling, and rescheduling

• Call handling and routing

• Customer status updates and confirmations

• Escalation rules for urgent issues

• Shift handoff notes and daily summaries (optional)

WHAT YOU GET

• Consistent communication that protects your brand

• Process-driven workflows and clear escalation paths

• Better control during peak hours and after-hours coverage

Need dependable dispatch coverage

Every interaction shapes your reputation. ZUFANTRA provides professional customer support designed to improve responsiveness, reduce missed inquiries, and keep communication consistent. 

WHAT WE HANDLE

• Inbound and outbound customer calls

• Email and chat support (if applicable)

• Ticket logging, notes, and documentation

• Issue tracking and escalation rules

• Basic volume/trend reporting (optional)

What it feels like for your customers
Calm, clear, and professional—without sounding scripted

Need customer support that matches a premium brand? 

Billing requires structure, follow-through, and clean documentation. ZUFANTRA supports billing and invoicing workflows so your team can stay focused on delivery while admin stays organized. 

WHAT WE HANDLE

• Invoice creation support and processing workflows

• Payment tracking, reminders, and status updates

• Basic reporting and reconciliation support

• Dispute/issue logging and escalation

• Weekly/monthly summaries (optional)

Operations-first approach
We work from documented steps and clear reporting so you always know what’s happening.

Want billing support that stays organized and consistent? 

Medical billing needs accuracy, consistency, and follow-through. ZUFANTRA supports medical billing operations with structured workflows, clear documentation, and reporting—so your internal team stays focused and your billing pipeline stays organized. 

WHAT WE SUPPORT

• Claim workflow support (process-based)

• Charge entry support (as applicable to your setup)

• Claim submission support and status tracking

• Payment posting support (as applicable)

• Denial follow-up workflows and escalation

• Patient billing inquiries (if included in your plan)

• Weekly/monthly status reporting (optional)

HOW WE WORK

We align to your tools, your rules, and your escalation paths—then run the workflow consistently with clean notes and visibility.

Want a cleaner, more controlled billing workflow?